Returns and Exchanges
  EXCHANGE
We want to make sure that you are completely satisfied with your purchases on this Site. If, for any reason, you are not satisfied with your order, you may return any UNUSED products within Ten (10) days from the date of delivery.

Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied. The product you wish to return can be sent back to us only after you mailed us on customerassistance@mariebishara.com within ten (10) days from delivery; and then you will receive a confirmation mail:

  • must be unused, unworn, unwashed and in the same condition in which it was received by you;
  • must have all disposable seals still attached with the disposable seal that must still be intact;
  • must be returned complete with all of its parts and accessories;
  • must be sent in its original packaging;
  • must be shipped back to our fulfillment house within ten (10) days from the date of delivery;

If all of these conditions are satisfied, we will refund the value of the returned product(s), Sales Tax included, less any original shipping costs. If you prefer you can send the return at your expense, with a courier of your choice. We will not issue any refunds for returns that do not satisfy all of the conditions indicated above.

If you do not request the return of your merchandise within said ten-day period, you authorize Provider, and any of its affiliates or agents, to dispose of such merchandise as it sees fit.

SALES OF ACCESSORIES, SOIREE, AND SALE PRODUCT ARE FINAL. WE RESERVE THE RIGHT TO DESIGNATE ON THE SITE OTHER NON-RETURNABLE MERCHANDISE. ANY SUCH DESIGNATION WILL BE NOTED ON THE DETAIL PAGE OF THE MERCHANDISE WHICH IS NON-RETURNABLE.

REFUND POLICY
Refunds are processed within approximately three (3) business days of our receipt of your merchandise. Your refund will be credited back to the same card used to make the original purchase. Your account should be credited within one or two billing cycles from the date of return depending on the refund policy of the Credit /Debit Card used or two months in case of payment made by debit card.

Please make sure that the date associated with such credit coincides with the date the original debit was made in order to avoid any interest charges on your account.

WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON- RETURNABLE.
Personalized Items (e.g., Create Your Own, Make Your Own) cannot be returned or exchanged. Sale product is not eligible for return or credit

IDENTIFICATION TAG
All of our products come with an identification tag with a disposable seal. Please try your item on before removing the tag and seal, since we do not accept returns once the disposable seal has been removed, broken or damaged in any way. Shoes come with a sticker under the sole; if you remove or alter this sticker, you may no longer return your purchase.